Building Dream Teams: How We Help Resorts Recruit across All Roles
Resorts are magic factories - choreographing countless details into memorable guest escapes. But delivering exceptional experiences takes skilled talent across the entire resort ecosystem. At Manning + Company, our deep networks and recruiting capabilities allow us to staff every role for hospitality clients pursuing excellence.
Core Hospitality Roles
At the heart of every great resort is passionate talent focused solely on guest service:
Front Office – Welcoming and registering guests, managing check-ins/outs, resolving issues.
Concierge – Advising guests on amenities, offering personalized recommendations, arranging services.
Housekeeping – Maintaining pristine, comfortable rooms with meticulous attention to detail.
F&B Service – Orchestrating seamless dining experiences from reservations to table service.
Spa/Fitness – Providing personalized wellness experiences and building guest relationships.
Our recruiting team maintains connections with top hotel schools and training programs to source candidates for these critical roles. We evaluate for both hospitality skills and genuine service mentality.
Revenue Driving Roles
Resorts have enormous potential to maximize ancillary revenues through retail, activities, events and more. Key roles where we identify talent include:
Golf Operations – Pro shop staff, starters, player assistants ensuring an exceptional course experience.
Retail Management – Curating shops, optimizing merchandising, and elevating service.
Recreation/Kids – Designing engaging supervised activities tailored to guest demographics.
F&B Marketing – Promoting dining experiences through partnerships and local influencers.
Events/Catering – Managing weddings, corporate events, and group bookings.
With our pulse on hospitality trends, we help resorts build teams to create unique offerings that delight guests while driving revenues.
Backstage Roles
While the front stage delights guests, backstage roles work behind the scenes to enable the magic:
Culinary – Chefs, cooks, and culinary staff crafting exceptional menus and dishes.
Engineering – Keeping all resort systems and amenities fully operational.
IT – Managing infrastructure, guest Wi-Fi, POS systems, and cybersecurity.
Finance – Forecasting, budgeting, reporting, AP/AR, managing profitability.
Security – Protecting guests while maintaining subtle presence and service mentality.
Our recruiting experts tap into overlooked talent pipelines to source specialized support roles in areas like water sports management, horticulture, and sustainability management.
The Complete Resort Team
At Manning + Company, we appreciate that crafting incredible resort experiences takes complete team orchestration. Our passion for hospitality is matched only by our capability to recruit amazing talent across the ecosystem. Let us know if we can help build your dream team!